Contact us FAQ's

We noticed that some of our new guests have similar questions for us.
So we went ahead and answered some of those common questions below.

How Do I Check In ?

We now have Self Check-in!
This means you will receive an email on the day of your arrival containing self check-in instructions

Can I book online?

Yep. Simply press the “book now” at the top of your screen, choose your dates and confirm. Easy! If you are having trouble with this, we are here to take your call too.

Can I pay when I arrive?

We have recently moved over to a completely contactless payment and booking system.
This means that your booking will be fully paid by the time you arrive, providing a faster and more convienent check in.

Can I check in earlier or later ?

Sure! As long as you give us some notice, to make sure we can accommodate you.

Can I book a large group?

Yes you can. We can sleep up to 40 guests across 14 cabins.

Do you offer seniors discounts?

We have Seniors specials at many times throughout the year. Send us an email to be added to our seniors email list.

Location

1621 Ocean Drive, Lake Cathie
NSW 2445

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Contact

Phone: (02) 6585 5295
Email: stay@littlepalms.com.au

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